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Car Maintenance and Servicing - Frequently Asked Questions
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Here at Group 1, we recognise that many vehicle owners find car maintenance confusing, even daunting – but are either too embarrassed to ask for help, or have difficulty recognising problems in the first place.
That’s why we’ve compiled this list of FAQs to provide succinct but helpful answers to the queries we most often get, from the common to the complex. Whether you’re wondering when to change your battery, or are unsure how often your air conditioning needs to be serviced, we have answers. They will either help you solve the problem yourself or pursue a professional servicing department.
We’re aiming to update this page regularly to grow our library of answers. However, if you can’t yet find what you’re looking for, the experienced Group 1 aftersales team are on hand to help. Click Contact Numbers in the top right to access location and brand-specific numbers for our aftersales teams in Kent and Essex. No question is too big or too small – we will endeavour to help you and point you in the right direction when it comes to the maintenance and servicing of your Vauxhall, Toyota, Volkswagen, Land Rover, Kia, Jaguar, or ŠKODA.
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Enquiry / CommentsWhen you give us your contact details, Group 1 Automotive companies, our authorised dealer network or our agents may use your data to email or phone you about Group 1 Automotive products, services and offers which we believe may be of interest to you. We may also contact you to conduct market research, so we can improve our service to you. We never sell or share your information with third party organisations.
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![Audi Approved Colchester]()
Audi Approved ColchesterColchester, Essex, CO4 0HQ
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![Audi Approved Lowestoft]()
Audi Approved LowestoftLowestoft, Suffolk, NR33 7NA
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![Chelmsford Audi]()
Chelmsford AudiChelmsford, Essex, CM2 5PX
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![Chingford Audi]()
Chingford AudiChingford, London, E4 8JA
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![Citroën Peterborough]()
Citroën PeterboroughPeterborough, Cambridgeshire, PE1 5YS
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![CUPRA Hatfield]()
CUPRA HatfieldHatfield, Hertfordshire, AL9 5JN
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![CUPRA Ipswich]()
CUPRA IpswichIpswich, Suffolk, IP1 5NY
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![Finchley Road Audi]()
Finchley Road AudiWest Hampstead, London, NW3 6LT
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![Group 1 Assured Billericay]()
Group 1 Assured BillericayBillericay, Essex, CM12 9ET
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![Group 1 Assured Norwich]()
Group 1 Assured NorwichNorwich, Norfolk, NR4 6ET
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![Group 1 Bedford BMW]()
Group 1 Bedford BMWBedford, Bedfordshire, MK41 0GL
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![Group 1 Bedford MINI]()
Group 1 Bedford MINIBedford, Bedfordshire, MK41 0GL
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![Group 1 Borehamwood BMW Aftersales]()
Group 1 Borehamwood BMW AftersalesBorehamwood, Hertfordshire, WD6 1LT
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![Group 1 Borehamwood MINI]()
Group 1 Borehamwood MINIBorehamwood, Hertfordshire, WD6 2BT
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![Group 1 Borehamwood MINI Aftersales]()
Group 1 Borehamwood MINI AftersalesBorehamwood, Hertfordshire, WD6 1LT
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![Group 1 Brighton BMW]()
Group 1 Brighton BMWBrighton, East Sussex, BN41 1YH
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![Group 1 Brighton MINI]()
Group 1 Brighton MINIBrighton, East Sussex, BN41 1YH
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![Group 1 Cambridge BMW]()
Group 1 Cambridge BMWCambridge, Cambridgeshire, CB23 6EF
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![Group 1 Cambridge MINI]()
Group 1 Cambridge MINICambridge, Cambridgeshire, CB23 6EF
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![Group 1 Farnborough BMW Aftersales]()
Group 1 Farnborough BMW AftersalesAsh Vale, Surrey, GU12 5QF
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![Group 1 Farnborough MINI Aftersales]()
Group 1 Farnborough MINI AftersalesAsh Vale, Surrey, GU12 5QF
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![Group 1 Ford Basingstoke]()
Group 1 Ford BasingstokeBasingstoke, Hampshire, RG21 6YL
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![Group 1 Ford Farnborough]()
Group 1 Ford FarnboroughFarnborough, Hampshire, GU14 7QW
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![Group 1 Ford Guildford]()
Group 1 Ford GuildfordGuildford, Surrey, GU1 1TB
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![Group 1 Ford Newbury]()
Group 1 Ford NewburyNewbury, Berkshire, RG14 7HT
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![Group 1 Ford Wokingham]()
Group 1 Ford WokinghamWokingham, Berkshire, RG40 3JS
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![Group 1 Hailsham BMW]()
Group 1 Hailsham BMWHailsham, East Sussex, BN27 3UA
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![Group 1 Hailsham MINI]()
Group 1 Hailsham MINIHailsham, East Sussex, BN27 3UA
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![Group 1 Hatfield SEAT]()
Group 1 Hatfield SEATHatfield, Hertfordshire, AL9 5JN
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![Group 1 Hindhead BMW]()
Group 1 Hindhead BMWHindhead, Surrey, GU26 6FZ
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![Group 1 Hindhead MINI]()
Group 1 Hindhead MINIHindhead, Surrey, GU26 6FZ
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![Group 1 Ipswich SEAT]()
Group 1 Ipswich SEATIpswich, Suffolk, IP1 5NY
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![Group 1 Jaguar North West London]()
Group 1 Jaguar North West LondonStaples Corner Business Park, London, NW2 7JP
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![Group 1 Jaguar Sidcup]()
Group 1 Jaguar SidcupSidcup, Kent, DA14 6PB
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![Group 1 Jaguar Southend]()
Group 1 Jaguar SouthendRochford, Essex, SS4 1GP
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![Group 1 Jaguar Watford]()
Group 1 Jaguar WatfordWatford, Hertfordshire, WD17 2JX
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![Group 1 Kentish Town BMW Aftersales Centre]()
Group 1 Kentish Town BMW Aftersales CentreKentish Town, London, NW5 3EX
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![Group 1 Kentish Town MINI Aftersales]()
Group 1 Kentish Town MINI AftersalesKentish Town, London, NW5 3EX
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![Group 1 KIA Coulsdon]()
Group 1 KIA CoulsdonCoulsdon, Surrey, CR5 2AR
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![Group 1 KIA Maidstone]()
Group 1 KIA MaidstoneMaidstone, Kent, ME20 7UB
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![Group 1 Land Rover North West London]()
Group 1 Land Rover North West LondonStaples Corner, London, NW2 7JP
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![Group 1 Land Rover Sidcup]()
Group 1 Land Rover SidcupSidcup, Kent, DA14 6PB
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![Group 1 Land Rover Southend]()
Group 1 Land Rover SouthendRochford, Essex, SS4 1GP
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![Group 1 Land Rover Watford]()
Group 1 Land Rover WatfordWatford, Hertfordshire, WD17 2JX
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Group 1 Lowestoft SEAT
Lowestoft, Suffolk, NR33 7NA
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![Group 1 Ruislip BMW Aftersales]()
Group 1 Ruislip BMW AftersalesSouth Ruislip, Middlesex, HA4 0NU
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![Group 1 Ruislip MINI Aftersales]()
Group 1 Ruislip MINI AftersalesSouth Ruislip, Middlesex, HA4 0NU
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Group 1 Southend BMW
Leigh on Sea, Essex, SS9 4XX
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![Group 1 Southend MINI]()
Group 1 Southend MINILeigh on Sea, Essex, SS9 4XX
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Group 1 Southend SEAT
Leigh on Sea, Essex, SS9 5NG
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![Group 1 Stansted BMW]()
Group 1 Stansted BMWBishop's Stortford, Hertfordshire, CM23 2BT
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![Group 1 Stansted MINI]()
Group 1 Stansted MINIBishop's Stortford, Hertfordshire, CM23 2BT
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![Group 1 Toyota Maidstone]()
Group 1 Toyota MaidstoneMaidstone, Kent, ME20 7UB
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![Group 1 Toyota Medway]()
Group 1 Toyota MedwayGillingham, Kent, ME8 0PZ
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![Group 1 Van Centre Chelmsford]()
Group 1 Van Centre ChelmsfordChelmsford, Essex, CM1 3BH
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![Group 1 Van Centre Colchester]()
Group 1 Van Centre ColchesterColchester, Essex, CO4 5XB
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![Group 1 Van Centre Dartford]()
Group 1 Van Centre DartfordDartford, Kent, DA1 1JT
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![Group 1 Van Centre Norwich]()
Group 1 Van Centre NorwichNorwich, Norfolk, NR2 4LX
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![Group 1 Van Centre Peterborough]()
Group 1 Van Centre PeterboroughPeterborough, Cambridgeshire, PE1 5YS
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![Group 1 Volkswagen Bromley]()
Group 1 Volkswagen BromleyBromley, Kent, BR1 4JS
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![Group 1 Volkswagen Chelmsford]()
Group 1 Volkswagen ChelmsfordChelmsford, Essex, CM1 3BH
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![Group 1 Volkswagen Colchester]()
Group 1 Volkswagen ColchesterColchester, Essex, CO4 5XB
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![Group 1 Volkswagen Dartford]()
Group 1 Volkswagen DartfordDartford, Kent, DA1 1LN
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![Group 1 Volkswagen Lowestoft]()
Group 1 Volkswagen LowestoftLowestoft, Suffolk, NR33 7NA
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![Group 1 Volkswagen Maidstone]()
Group 1 Volkswagen MaidstoneMaidstone, Kent, ME20 7TQ
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![Group 1 Volkswagen Norwich]()
Group 1 Volkswagen NorwichNorwich, Norfolk, NR2 4LX
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![Group 1 Volkswagen Peterborough]()
Group 1 Volkswagen PeterboroughPeterborough, Cambridgeshire, PE1 5YS
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![Group 1 Volkswagen Romford]()
Group 1 Volkswagen RomfordRomford, Essex, RM3 0GU
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![Group 1 Volkswagen Sevenoaks]()
Group 1 Volkswagen SevenoaksSevenoaks, Kent, TN14 5PA
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![Group 1 Volkswagen Southend]()
Group 1 Volkswagen SouthendSouthend, Essex, SS2 6XR
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![Group 1 Watford BMW Aftersales]()
Group 1 Watford BMW AftersalesWatford, Hertfordshire, WD24 7RY
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![Group 1 Watford MINI Aftersales]()
Group 1 Watford MINI AftersalesWatford, Hertfordshire, WD24 7RY
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![Group 1 Worthing BMW]()
Group 1 Worthing BMWLittlehampton, West Sussex, BN16 3FH
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![Group 1 Worthing MINI]()
Group 1 Worthing MINILittlehampton, West Sussex, BN16 3FH
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Group 1 Škoda Colchester
Colchester, Essex, CO4 5XB
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![Group 1 Škoda Maidstone]()
Group 1 Škoda MaidstoneMaidstone, Kent, ME20 7UB
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![Group 1 Škoda Norwich]()
Group 1 Škoda NorwichNorwich, Norfolk, NR2 4UY
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![Group 1 Škoda Southend]()
Group 1 Škoda SouthendLeigh on Sea, Essex, SS9 5NG
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![Harold Wood Audi (Service Centre)]()
Harold Wood Audi (Service Centre)Romford, Essex, RM3 0HU
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![Hatfield Audi]()
Hatfield AudiHatfield, Hertfordshire, AL9 5JN
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![Mercedes-Benz of Bury St Edmunds]()
Mercedes-Benz of Bury St EdmundsBury St Edmunds, Suffolk, IP32 6NH
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![Mercedes-Benz of Cambridge]()
Mercedes-Benz of CambridgeCambridge, Cambridgeshire, CB5 8SH
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![Mercedes-Benz of Kings Lynn]()
Mercedes-Benz of Kings LynnKing's Lynn, Norfolk, PE30 4NB
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![Mercedes-Benz of Norwich]()
Mercedes-Benz of NorwichNorwich, Norfolk, NR2 4TN
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![Mercedes-Benz of Peterborough]()
Mercedes-Benz of PeterboroughPeterborough, Cambridgeshire, PE7 8JA
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![Norwich Audi]()
Norwich AudiNorwich, Norfolk, NR7 0TA
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![smart Cambridge]()
smart CambridgeCambridge, Cambridgeshire, CB5 8SH
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![smart Norwich]()
smart NorwichNorwich, Norfolk, NR2 4TN
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![smart Peterborough]()
smart PeterboroughPeterborough, Cambridgeshire, PE7 8JA
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![Southend Audi]()
Southend AudiRayleigh, Essex, SS6 7UQ
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![Stansted Audi]()
Stansted AudiBishop's Stortford, Hertfordshire, CM22 7DW
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![Watford Audi]()
Watford AudiWatford, Hertfordshire, WD25 8HL
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![Whetstone Audi]()
Whetstone AudiWhetstone, London, N20 0PT
